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Bacs payments explained
Bacs is the UK system behind Direct Debits and most salary payments. It is slower than Faster Payments, but reliable and well protected.
What Bacs does
The Bacs system, run through Pay.UK, processes Direct Debits and Bacs Direct Credits. It carries payments such as bills, subscriptions, wages, pensions and benefits.
The three-day cycle
Bacs payments take three working days:
- Day 1: the payer or business submits the payment instruction.
- Day 2: the payment is processed.
- Day 3: the money is cleared and shows in the receiving account.
Weekends and bank holidays do not count. If you pay your supplier by Bacs on a Friday, expect the money on Wednesday at the earliest if there is no bank holiday.
Direct Debit
A Direct Debit lets an organisation collect money from your account on agreed dates. The amount can vary, such as a utility bill. You sign up with the organisation, which must follow strict rules. The Direct Debit Guarantee protects you:
- You are entitled to a full and immediate refund from your bank or building society of any payment taken in error.
- You will be told in advance of changes to the amount, date or frequency. One industry guide gives the minimum notice as 3 working days, so check your Direct Debit paperwork.
- You can cancel at any time by contacting your bank, and should also tell the organisation.
This protection is different from the rules for authorised push payments, because with a Direct Debit the organisation pulls the money rather than you pushing it.
Bacs Direct Credit
A Direct Credit pays money into someone's account. Employers use it to pay wages, and businesses use it to pay invoices in bulk. Some employers also offer faster alternatives, so check your payday arrangements.
Standing orders
Standing orders are set up with your bank to pay a fixed amount at regular intervals, and are typically sent through Faster Payments, so they usually arrive within seconds. See Faster Payments.
Cut-off times
If you are a business submitting Bacs payments, your bank or software provider will give a cut-off time for each day. Late submissions roll into the next working day. Plan ahead for bank holidays such as Christmas and Easter.
Problems and protections
If a Direct Debit has been taken wrongly, contact your bank straight away for a refund under the Guarantee. If a Bacs payment you sent went to the wrong account, see what to do. For fraud rules, note that the PSR's mandatory reimbursement requirements cover Faster Payments and CHAPS, so Bacs payments are not part of that scheme (the PSR rules cover Faster Payments and CHAPS); check with your bank how it treats a particular payment and see APP fraud reimbursement.
Choosing a method
If speed matters, Faster Payments or CHAPS may suit better. Bacs suits predictable, scheduled payments where three days is fine.
Common questions from small businesses
Many small firms pay suppliers and staff by Bacs through their bank or accounting software. Because of the three-day cycle, make sure payroll is submitted early enough, particularly around bank holidays. If you collect Direct Debits, you need to be approved by a sponsoring bank or use a provider that is. Keep mandates safe, and tell customers in advance of any change to amounts or dates, as the Direct Debit Guarantee requires.
This is general information, not financial or legal advice. Rules, limits and fees differ between banks and change over time, so check with your bank and the official sources listed.
Frequently asked questions
How long does Bacs take?
Three working days: submit on day 1, process on day 2, clear on day 3.
What is the Direct Debit Guarantee?
A protection that entitles you to an immediate refund from your bank for payments taken in error.
Can I cancel a Direct Debit?
Yes, at any time through your bank, and it is sensible to tell the organisation too.